I was traveling to work a few months ago and a deer slammed right into the passenger side fender, and door. My car was a complete disaster. I was referred to Theroux and Co. by my brother in law who is also a mechanic- so he wouldn’t refer me to anybody who did bad work. I immediately contacted Doug (owner) who after explaining my situation was incredibly sympathetic. I got AAA to tow my vehicle there, but not before he asked me if I would like his staff to pick up my car free of charge. I explained that I had a baby and needed my car seat and couldn’t get it out of the car (tow truck driver from AAA was not any help) and once I got there near the end of the day- his staff removed it for me. From beginning to end, Doug and his staff were available, professional, and kept me up to speed every step of the way. From never having to use an auto body shop to needed this repair done quickly, they ended up fixing my entire car in about 2 1/2 weeks. I never had to deal with the adjuster, insurance company or any paperwork. Doug and his staff dealt with everything from the insurance company all the way down to the rental car. They were able to even have the rental car picked up that same day from the shop. I can’t say more great things about Doug and his staff. They also are not a typical repair facility looking to hose you and take your money. They clearly care about what they do and it shows. When I got my Jeep back, it looked better than from when I first bought it. Not only was the body work fabulous, the interior was spotless and clean.
I would highly recommend Theroux and Co for any auto body repair work that you might need. Great customer service and work from start to finish.
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This post was written by theroux