Testimonials

I highly recommend this shop to everyone. Doug is great and has a wonderful staff. We have used his shop on four or five different occasions and will continue to do so for all our repair needs. If you want it done to perfection then this is the place for you.

J & D Madzik, Naugatuck, CT

Once again you have proven your expertise and credibility. Honestly, even my kids were impressed. Not only did you help me deal with the insurance, the rental car, you even replaced the spare tire cover and cleaned my car. You are so wonderful. We are blessed to have met you. Thank you so much. Your staff are so nice and friendly too. My experience will be broadcast all over as I can’t stop thanking you and believing that my car is fixed and looks brand new. We are so happy and pleased!!! More power to you and your staff. God Bless!

Florence and Family, Hamden, CT

Excellent service above and beyond my expectations. The owner Doug Theroux took the time to explain the process and the work to be performed. Most importantly he followed through to the finish, making sure I was satisfied with the final product. He dealt with the insurance company, including drive to the Southington Police Department to pick up a copy of the accident report to expedite the evaluation and payment. Not only did they repair the damage, but took care of a few small scrapes and dents and a full detailing. You don’t see this kind of service anymore. I would definitely recommend Theroux Auto Body to anyone needing bodywork.

Radu A. – Southington, CT

Simply the best experience we have ever had with a auto accident. Owner stayed involved thru entire process. He met with adjuster, managed the repair and the car came back in perfect condition. They detailed the entire car including buffing out some old scratches. This is the company you want handling your car repair!

Ryan D. – Naugatuck, CT

Doug and his team are very professional and friendly. We were going on vacation and needed the SUV in 24 hours. Not only did they get the job done really fast, it looked like it had just come off the showroom floor! I recommend their excellent work to all my friends.

Eileen R. – Hamden, CT

Excellent. Customer Service OFF THE CHARTS! Doug Theroux personally oversaw every step and detail, directly contacting both my insurance company and the paying insurance company to ensure everything was smooth and punctual. Matched the paint perfectly (to rest of vehicle). Arranged with insurance companies for transportation and a rental vehicle. Very communicative and extremely patient with my toddlers during the little wait we had (thanks to the blizzard!) We have moved further away, but I will drive the distance to take my vehicles back to Doug for body work!

Elizabeth C. – Killingworth, CT

Doug Theroux is very “old school” and does a repair job right, from beginning to end. From help dealing with the adjuster to setting up a rental vehicle he handles everything, and does so very well. Theroux makes every effort to get you the right parts at the right price and makes sure the insurance company pays to repair your car back the way it was pre-accident. Our family has used him several times over the last several years and each time he has handle everything very well and we were happy with the final product.

Dara E. – Wallingford, CT

It could not have gone better. I received an estimate immediately. Doug arranged to have a rental car delivered to my home and he and the Enterprise driver took my car into the shop. The repairs were done on time and the car was returned to me at my home. When I got it back I noted that Doug had not only fixed the required repairs, but he had also ordered a chrome strip to repair one with an inexplicable ding in it on the side of the car , and scrapes to my other bumper as well. The car was washed, waxed and in perfect condition when it was returned. No one gives this type of service, and it was all done with a smile. I highly recommend this company.

Beverly K. – Woodbridge, CT

Mr. Theroux was very accommodating and helped me understand the procedure of what he was going to do. He was professional, courteous and very respectful. He was even kind enough to return the rental car for me.

Sarah W. – West Haven, CT

They were very good and I rate them highly. They were intelligent, professional and explained what they were going to do. They were very punctual and responsive. The job went very well and my car is better than before it needed repair.

Robert M. – Cheshire, CT
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