Services

Fleet Maintenance

Dear Fleet Manager,

It happened again, didn’t it?

Your driver misjudged and crumpled the bumper when he backed into a lamp post.  Or maybe the right taillight was shattered when someone backed into you.

Regardless of the situation, these little dings affect your company’s image.  Did you know that people associate broken things with poor service?  You’ve done so much to make your brand trustworthy and valuable, why jeopardize it with a dented fender?

“That’s OK – I’ve got a guy who works on our fleet.” 

How satisfied were you with the last job they did for you?  Did it go smoothly?  How did the vehicle look and perform afterwards?  How fun was it to deal with the insurance company?

Now imagine your driver has just come back to the dispatch with their busted tail light and you call Theroux Auto Body.  We call your insurance company, and within 24 hours your vehicle has been appraised, and is being repaired.  As soon as you make that call, you can relax knowing that the job is being done properly.  Best of all you don’t have to waste time and energy haggling with the insurance company.

“Why haven’t I ever heard of Theroux Auto Body before?”

We’ve been in business since 1925, back when my uncle used to fix the wooden tire spokes on Model As, but we don’t do much marketing.  We’re a well-kept secret of those who take pride in their vehicles, and rely on referrals like this one:

“I highly recommend Theroux Auto Body to everyone; if you want your car repair done to perfection then this is the place for you. Doug is great and has a wonderful staff.  We have used his shop on four or five different occasions and will continue to do so for all our repair needs.”

– J & D Madzik, Naugatuck, CT

“What about maintenance and major collision damage?”

We can do it all.  We use only OEM parts and quality materials. Our highly trained team can do anything from rebuilding engines, frames, doors and electrical systems to custom paint and refinishing, as well as complete maintenance services.  Every vehicle also gets a wash and wax before it leaves our shop.

How would you feel if you could keep your fleet well-maintained and could give that responsibility to someone else?  Elated, right?  Theroux Auto Body is ready and able to take on that responsibility.

“Absolutely top notch. Doug Theroux and his staff are professional, beyond courteous, and offer to go out of their way for you with sincerity and caring. The bathroom is spotless. The garage is the cleanest I’ve ever seen. If these guys ever decide to retire from the auto body business, they could get jobs training prep school students on social etiquette, not to mention how to run a business. Absolutely the best ever!!!”

– Jennifer Hartley, New Haven, CT

Quality customer service is so hard to find.  Doesn’t it make sense to work with a business that has succeeded for the last 90+ years through customer satisfaction?

Wouldn’t you like to experience the quality you deserve?

Give us a call at (203) 248-6331 or email me at doug@therouxautobody.com.

Sincerely,

Doug Theroux, President & CEO

Fleet Maintenance

Dear Fleet Manager,

It happened again, didn’t it?

Your driver misjudged and crumpled the bumper when he backed into a lamp post.  Or maybe the right taillight was shattered when someone backed into you.

Regardless of the situation, these little dings affect your company’s image.  Did you know that people associate broken things with poor service?  You’ve done so much to make your brand trustworthy and valuable, why jeopardize it with a dented fender?

“That’s OK – I’ve got a guy who works on our fleet.” 

How satisfied were you with the last job they did for you?  Did it go smoothly?  How did the vehicle look and perform afterwards?  How fun was it to deal with the insurance company?

Now imagine your driver has just come back to the dispatch with their busted tail light and you call Theroux Auto Body.  We call your insurance company, and within 24 hours your vehicle has been appraised, and is being repaired.  As soon as you make that call, you can relax knowing that the job is being done properly.  Best of all you don’t have to waste time and energy haggling with the insurance company.

“Why haven’t I ever heard of Theroux Auto Body before?”

We’ve been in business since 1925, back when my uncle used to fix the wooden tire spokes on Model As, but we don’t do much marketing.  We’re a well-kept secret of those who take pride in their vehicles, and rely on referrals like this one:

“I highly recommend Theroux Auto Body to everyone; if you want your car repair done to perfection then this is the place for you. Doug is great and has a wonderful staff.  We have used his shop on four or five different occasions and will continue to do so for all our repair needs.”

– J & D Madzik, Naugatuck, CT

“What about maintenance and major collision damage?”

We can do it all.  We use only OEM parts and quality materials. Our highly trained team can do anything from rebuilding engines, frames, doors and electrical systems to custom paint and refinishing, as well as complete maintenance services.  Every vehicle also gets a wash and wax before it leaves our shop.

How would you feel if you could keep your fleet well-maintained and could give that responsibility to someone else?  Elated, right?  Theroux Auto Body is ready and able to take on that responsibility.

“Absolutely top notch. Doug Theroux and his staff are professional, beyond courteous, and offer to go out of their way for you with sincerity and caring. The bathroom is spotless. The garage is the cleanest I’ve ever seen. If these guys ever decide to retire from the auto body business, they could get jobs training prep school students on social etiquette, not to mention how to run a business. Absolutely the best ever!!!”

– Jennifer Hartley, New Haven, CT

Quality customer service is so hard to find.  Doesn’t it make sense to work with a business that has succeeded for the last 90+ years through customer satisfaction?

Wouldn’t you like to experience the quality you deserve?

Give us a call at (203) 248-6331 or email me at doug@therouxautobody.com.

Sincerely,

Doug Theroux, President & CEO